Download Remote Desktops Performance Statistics

Download the remote desktops performance statistics to analyse and troubleshoot the performance issues.

The remote desktops performance statistics can be downloaded to analyze, troubleshoot and shared for further investigation.

The performance statistics is displayed if Enable Remote Desktops Statistics is set in the Performance panel.

  1. Click the Desktops tab located in the upper left-hand of the page.
    Remote Desktops list is displayed.
    Figure 1. Remote Desktops List

    Remote Desktops List
  2. Click Connect.
    Figure 2. Remote Desktops Connect


    Note: By default, the timeout interval when a remote desktops is opened is set to unlimited. The default configured timeout value is set to 120 minutes (2 hours) for a remote desktops and it is displayed in the remote desktops tile. Time out will start when the remote desktops is closed, and the remaining time is displayed in the remote desktops tile.
    A remote desktops of the interactive application is opened in a new window.
    Figure 3. Opened Remote Desktops

    Opened Remote Desktops
  3. Click to view the remote desktops options.
    Figure 4. Remote Desktops Control Options

    Remote Desktops Control Options
    The remote desktops control options are displayed.
    Figure 5. Remote Desktops Control Options

    Remote Desktops Control Options
  4. Click to download the performance statistics.
    Remote Desktops performance statistics will be downloaded.