Open Remote Desktops on Desktop Client

Launch Remote Desktops session on the desktop client.

Before you begin:
  • Ensure that Remote Desktops Client is installed on the workstation.
Note: Remote Desktops Client is supported only on Windows 10 and Windows 11 platforms.
  1. Click the Desktops tab located in the upper left-hand of the page.
    Remote Desktops list is displayed. The list displays the remote desktops screen preview and it is slightly blurred.
    Figure 1. Remote Desktops List


  2. Click Connect.
    Figure 2. Remote Desktops Connect


    Note: By default, the timeout interval when a remote desktops is opened is set to unlimited. The default configured timeout value is set to 120 minutes (2 hours) for a remote desktops and it is displayed in the remote desktops tile. Time out will start when the remote desktops is closed, and the remaining time is displayed in the remote desktops tile.
    A remote desktops of the interactive application is opened in a new window.
    Figure 3. Opened Remote Desktops


  3. Click to view the remote desktops statistics information.
  4. Click to view the remote desktops options.
    Figure 4. Remote Desktops Control


    The remote desktops options will be displayed.
    Figure 5. Remote Desktops Control Options


  5. Click to open access desktop.
    Note: This option is available only on Windows workstations that have the Remote Desktops Client installed.
  6. Click Open accessdesktop to open the Remote Desktops session in desktop client.
    Figure 6. Open Access Desktop


    The Remote Desktops session will be opened in the desktop client.
    Figure 7. Remote Desktop on Desktop Client


    The following options will be displayed:
    • Clipboard support - is enabled by default, allowing you to copy and paste text between your local and remote machines. No additional configuration is required.
    • Quality Settings () - change the desktops quality settings (FPS, bitrate, and screen size).
    • Performance Metrics () - view the remote desktops statistics information (Throughput, FPS, bitrate, and latency).
    • - expand the remote desktops in full screen
    • - collapse the remote desktops from full screen. This option is displayed only when the remote desktops is expanded in full screen.
    • Download session artifacts () - download the Remote Desktops session information to troubleshoot any issues.