Download Remote Desktops Debug Information
Download the remote desktops debug information when the remote desktops is running.
The remote desktops debug information can be viewed if there are any issues with the remote desktops. Only the owner of the remote desktops can view the debug information.
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Click the Desktops tab located in the upper left-hand of
the page.
Remote Desktops list is displayed.
Figure 1. Remote Desktops List 
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Click Connect.
Figure 2. Remote Desktops Connect 
Note: By default, the timeout interval when a remote desktops is opened is set to unlimited. The default configured timeout value is set to 120 minutes (2 hours) for a remote desktops and it is displayed in the remote desktops tile. Time out will start when the remote desktops is closed, and the remaining time is displayed in the remote desktops tile.A remote desktops of the interactive application is opened in a new window.Figure 3. Opened Remote Desktops 
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Click
to view the remote desktops
options.
Figure 4. Remote Desktops Control Options 
The remote desktops control options are displayed.Figure 5. Remote Desktops Control Options 
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Click
to view the debug
information.
Figure 6. Remote Desktop Session - Debug Info 