Enable Remote Desktops Debugging Logs
Enable the Remote Desktops debugging logs to debug the remote desktop issues.
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                Click 
. 
             - 
                Select Preferences.
                Access Web Preferences is displayed.
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                Click Desktops in the left panel.
                The Desktops panel is displayed.Note: By default, Enable Debugging Logs is disabled.
Figure 1. Remote Desktops Debugging Logs 
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                Check Enable Debugging Logs.
                Note: Click
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