License Utilization
License utilization guidance can referred in the Administrator's application, Managed License.
- Customer Admins can monitor company-wide license utilization from the Altair One Dashboard.
- Utilize the "Only show utilized license" and "Only my usage" filters to narrow the search results.
- The HyperWorks feature provides information on actual and overall license utilization.
- It helps understand the type of utilization, distinguishing between application (software checkout) and infrastructure (hardware checkout).
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If there is any unexpected license checkout, administrators are advised to review the Jobs or Session app for any running workloads.
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In case of a temporary discrepancy, they can delete the checkout, and unused units will be checked back in.
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If there are faulty persistent checkouts despite no running workloads, administrators are encouraged to contact the support team for clarification.
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Download license logs for troubleshooting the issue.
- Temporary discrepancies between checkout and utilization may occur if an application is abruptly closed. Session units will be immediately checked in, but software application units will be checked in after a failed heartbeat, which could take up to 10-15 minutes.
- The license used on the Altair One platform will have the authorization host name: AltairOne.
- License checkouts for appliances created by administrators will have a keyword format: pclm-<applianceid>.
Example:15,000 licenses used by root@license-6569b8458f-rfgvn
Checkout: 2023-05-11 22:39 EDT
Share String: 2f996ba2544e50807b0ef9cc07e70f32edd5d0e5f0077a5d26b8cc42994458b8:pclm-62c73eeb-0af7-4b33-87be-d19c0d728a03:1_140451948476272_1683859175_444716
Authorization host name: AltairOne
Sample Altair One Checkouts
| Altair One License Checkout | Identifier | Meaning |
|---|---|---|
|
21000 license(s) used by root@license-645d9955dc-kvc4b Checkout: 2023-11-21 15:05 EST Share String: jayant2_al2:hw_compute_4nbm5j:1_140392191392816_1700597115_254584 Authorization host name: AltairOne |
<user name>:hw_compute | Hardware checkout on Jobs App. |
|
15000 license(s) used by root@license-645d9955dc-kvc4bCheckout: 2023-11-21 15:04 ESTShare String: jayant2_al2:hw_graphics_u8igvw:1_140392110074016_1700597055_695418 Authorization host name: AltairOne |
<user name>:hw_graphics | Hardware checkout on Session App |
|
15000 license(s) used by root@license-6569b8458f-rfgvn Checkout: 2023-05-11 22:39 EDT Share String: 2f996ba2544e50807b0ef9cc07e70f32edd5d0e5f0077a5d26b8cc42994458b8:pclm-62c73eeb-0af7-4b33-87be-d19c0d728a03:1_140451948476272_1683859175_444716 Authorization host name: AltairOne |
pclm-<appliance id> | Checkout of units for the <appliance id> by Altair One NavOps |
|
HWHyperMesh 21000 license(s) used by jayant2_al2@node1 Checkout: 2024-02-22 12:14 EST Share String: jayant2_al2:node1:6796_1450418208_1708622065_713464 Authorization host name: AltairOne |
<username>:node# | Application checkout on Altair One |