Troubleshooting

Is ALM enabled?

  1. Run these steps below:
    % vovproject enable <projectname>

    where your projectname is one of the Accelerator Products.

  2. Look for ALM status.
    % vovshow -policy | grep -i alm
    VovServerConfig alm.enable                      "1" 

    "1" means enabled. "0" means disabled.

vovbrowser Alerts

  1. Type vovbrowser at the Unix command prompt. Chances are you will see the error message below.
    spindiproli1 FT-alm_debug@spindiproli1 [DEFAULT] 1183 > vovbrowser
    vovbrowser 11/10/2022 08:39:12: message:
     VOV license violation!!
     Thu Nov 10 08:39:12 PST 2022
     
     All retracing is now disabled
     in this project FT-alm_debug@spindiproli1.
     
     You need to eliminate the license violation
     before continuing.
     
     The current value of RLM_LICENSE is /projects/spindiproli/vov/NC_install/trunk_dev-105571_20221024_003038_231/local/rtda.lic
     The current value of ALTAIR_LICENSE_PATH is 6200@npaladugu1
     
     If you need a larger license,
     please file a support request at https://community.altair.com/community 
        
    http://spindiproli1:9880
  2. Open the URL shown using your favorite internet browser, and view Project Home > Admin > Alerts. The example below illustrates a FlowTracer project.


    Figure 1.
  3. Notice that line #2 states "Bad seat license specified which says seat_ft_l" which means that the FlowTracer project by default is looking for ALM license feature seat_ft_l which is set in $SWD/policy.tcl.