What are Some HX Solver Error Codes?

Error Number Description Reason Solution
1 ERROR 8604 >>>>Error in Numerical Factorization Phase

***ERROR 8604: Error accessing Sparse Solver scratch files. This may be caused by insufficient disk space or by making multiple runs with the same file prefix and temp directory.

****SOLVER ERROR STOP****
  • Insufficient disk space
  • Running multiple jobs in same folder
  • File access error
  • Check disk space
  • Verify if you are running multiple jobs in the same folder, or if there are temporary files from the previous run
  • Check if antivirus or backup software is not blocking solver scratch files "scr"
2 PH1820HX_DCT Error happening when computing gap thickness Tolerance issue
  • Check if the model has good density mesh
  • Check if the model is in mm or inches
3 PH02318melem.ff Stopped during static condensation Cannot perform static condensation for multiple LHS & RHS This will not occur for commercial versions
4 PH02246melem.ff Failed during static condensation Diagonal is almost zero Check if the mesh has bad elements (large aspect ratio, small angles)
5 PH00104hxdriv.ff Wrong equation solver Selected unsupported equation solver Enter "sparse" or leave blank after "solve" command in *.hx file
6 PH00517ifldriv.ff Stopped while computing stress Wrong component Please contact hxsupport@altair.com and send all data files
7 PH00823ifldriv.ff Trying to solve transport equation Calculation of element matrices Check problem type in "load" command. This is supported only for Metal Extrusion and Polymer Processing
8 PH01137ifldriv.ff Stopped while computing stress Wrong component Please contacthxsupport@altair.com and send all data files
9 PH0075impflw.ff Solution algorithm not supported Selected wrong solution algorithm Please contact hxsupport@altair.com and send all data files
10 PH155MEMPARK Error during memory allocation Requested array size is zero Please contact hxsupport@altair.com and send all data files