Technical Support

Altair provides comprehensive software support via web FAQs, tutorials, training classes, telephone and e-mail.

Altair One Customer Portal

Altair One ( is Altair’s customer portal giving you access to product downloads, Knowledge Base and customer support. We strongly recommend that all users create an Altair One account and use it as their primary means of requesting technical support.

Once your customer portal account is set up, you can directly get to your support page via this link:

Altair Training Classes

Altair training courses provide a hands-on introduction to our products, focusing on overall functionality. Courses are conducted at our main and regional offices or at your facility. If you are interested in training at your facility, please contact your account manager for more details. If you do not know who your account manager is, e-mail your local support office and your account manager will contact you