Altair Support Center

You may request help with activating your Altair product by:

1. Getting in touch with Altair Support. Fill out the form that displays when you click Contact Support in the Altair Community page. You will need to have access to the Community to do so.

    When requesting help via the Altair Support Customer Portal:

   • Be as specific as possible and provide all of the requested information.

     Note: Fields preceded by asterisks are mandatory.

   • Click the Submit button to complete your request for support.

   • Our support staff will answer your question within 1-2 business days.

2. Calling Altair Support at the numbers provided in this page. Provide as much information as possible, including:

   • Product name and version number

   • Operating system and version number

   • Exact error messages (where applicable)

   • A description of the problem, including the steps necessary to reproduce it, and how you attempted to solve it

   • Your contact information