System Notifications

System notifications are an automated way of notifying Monarch Server users via e-mail that a particular system event has occurred. Only authorized users of the Monarch Server system may receive notifications.

The events that trigger system notification are pre-defined and cannot be edited or deleted. Typically, these types of notifications are sent to system administrators who are monitoring the system. Users may select which of the notifications are sent to them. Notifications may be sent to more than one user.

System notifications are listed on the System Notifications page. They are pre-defined and can not be edited or deleted.

To display the System Notifications page, click Report Warehouse on the Navigation Tree, then click Document Retrieval and select System Notifications.

To assign rights to receive a system notification

  1. Click the name of a system notification.

  2. To make a system notification available to all users, select Global check box and click the Save button.
    Otherwise proceed to the next steps.

  3. Expand hidden sections by clicking the User Groups, or Roles heading. To specify the roles, groups or users that you want to have rights to the system notification, drag their names from the left pane to the right pane (in an appropriate section).

  4. Click Save.

NOTE: Assigning rights to a system notification does not mean that the notification will be sent. It only allows users to receive the notification, if they request it. Each user must specifically request each notification they want to receive.

 

You can also assign rights to receive system notifications in the following way:

  1. In MSAdmin, click Rights and Privileges, and select either Roles, User Groups, or Users.

  2. Click the name of a role, user group or user, to whom you want to assign rights.

  3. Select the System Notifications tab at the top of the page.

  4. Drag appropriate items from the Available System Notifications pane to the Assigned System Notifications pane.

  5. Click Save.

 

Users may receive notifications for the following event types:

  • FILING - Filing process completion events: Sends an e-mail to the user whenever any filing process completes.

  • FILING - Filing process - Database error events:  Sends an e-mail to the user whenever a database error occurs during a filing process.

  • FILING - Filing process - Generic error events: Sends an e-mail to the user whenever a non-specific error occurs during a filing process.

  • FILING - Filing process - Disk off-line error events: Sends an e-mail to the user whenever a disk offline error occurs during a filing process.

  • FILING - Filing process - Not enough space error events: Sends an e-mail to the user whenever insufficient space error is encountered during a filing process.

  • FILING - Filing process - File system error events: Sends an e-mail to the user whenever a file system error is encountered during a filing process.

  • FILING - Filing process - No sub volume error events: Sends an e-mail to the user whenever no sub-volume error is encountered during a filing process.

  • MAINTENANCE - Maintenance process completion events: Sends an e-mail to the user whenever any maintenance process completes.

  • DISK_OFFLINE - Offline disk request events: Sends an e-mail to the user whenever any offline disk request is issued.

  • VOLUME_FULL - Volume full events: Sends an e-mail to the user whenever a volume becomes full.

  • VOLUME_ALMOST_FULL - Volume almost full events: Sends an e-mail to the user whenever the sum of the used volume size and twice the amount of the maximum size of the subvolume is greater than or equal to the maximum size of the volume, i.e., used volume size + (max subvolume size) × 2 >= max volume size. This condition is checked before subvolumes rollover in volume (the first subvolume is created automatically).

  • LAST_VOLUME - Last volume usage events: Sends an e-mail to the user whenever documents begin to be archived in the last volume in a storage group.

  • ONLY_ARCHIVE_REPORT - Working report request events: Sends an e-mail to the user whenever a request is submitted to restore an archived report to a working state.

  • FILE_OFFLINE - Offline file request events: Sends an e-mail to the user whenever an offline file request is made.

  • ERROR - All error events: Sends an e-mail to the user whenever any process results in an error condition.

  • WARNING - All warning events: Sends an e-mail to the user whenever any process receives a warning.

  • SEARCH - New search creation events: Sends an e-mail to the user whenever a new search is created.

 

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