Altair Support Center
You may request help with activating Monarch by:
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Getting in touch with Altair Support.
When requesting help via the Altair Support Customer Portal:
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Be as specific as possible and provide all of the requested information.
Note: Fields preceded by asterisks are mandatory.
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Click the Submit button to complete your request for support.
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Our support staff will answer your question within 1-2 business days.
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Calling Altair Support at the following numbers.
North America
Phone: +1 800 988 4739
Hours: Monday - Friday, 8:30 a.m. - 6:00 p.m. Eastern (EST/EDT)
UK
Phone: +44 204 519 4195
Hours: Monday - Friday, 8:30 a.m. - 6:00 p.m. London (GMT/BST)
Provide as much information as possible, including:
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Product name and version number
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Operating system and version number
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Exact error messages (where applicable)
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A description of the problem, including the steps necessary to reproduce it, and how you attempted to solve it
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Your contact information
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