Troubleshooting
The topics in this section include an error message reference as well as instructions on retrieving diagnostic files and resolving certain issues.
For information about monitoring Graph Studio usage on a regular basis, see Platform Usage and Performance Monitoring.
A list of common error messages, possible causes for the errors, and solutions to try.
Investigating when Graph Studio is Unresponsive
Information on gathering diagnostics when Graph Studio is unresponsive.
Instructions on updating an expired license when Graph Studio will not start or permission is denied in the UI.
Instructions on restoring the server ID if Graph Studio is inadvertently updated by the wrong user account.
Viewing the Current Stack in a Browser
Instructions on viewing the stack for the current state of the JVM in a browser.
Taking Graph Lakehouse X-Rays from the Command Line
Instructions on taking an Graph Lakehouse x-ray or crashdump if the Graph Studio Administration application is inaccessible.