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Getting Started Guide
This manual describes the web user interface and provides instructions on common uses and best practices for users. It also provides the basic setup, installation and management practices for administrators. For both administrators and users, it functions as a getting started guide.
Troubleshooting
Answers to common questions when using Monitor.
Updated Data from License Servers is not being Received

Welcome
What's New
View new features for Monitor 2025.1.0.
Monitor Overview
A real time software license monitoring and management tool.
Monitor Tutorials
Currently there are no Monitor tutorials available.
Getting Started Guide
This manual describes the web user interface and provides instructions on common uses and best practices for users. It also provides the basic setup, installation and management practices for administrators. For both administrators and users, it functions as a getting started guide.
- Document Organization
  This manual describes the web user interface and provides instructions on common uses and best practices for users. It also provides the basic setup, installation and management practices for administrators. For both administrators and users, it functions as a getting started guide.
- Theory of Operation
  Monitor monitors tools with licenses using live sampling and debug logs for denials, and it monitors tools with no licenses using wrapper scrips and a monitoring agent.
- Components
  All Altair Accelerator software products are based on a client/server architecture and have three main components: a server, daemons and taskers.
- Installation
  There are four different types of installations available for Monitor.
- First Steps
  We suggest as first steps that you check Monitor to be sure it’s running properly and then perform a few basic tasks to get a feel for the system.
- Common Questions and Basic Uses
  This section explains how to use Monitor to answer common questions. In most cases, there isn’t one answer to a question. Some investigation is required.
- Using the Graphical User Interface
  Monitor has many views and reports, and this section details all of them. It is designed as a reference, so when you generate a report, you will understand all its parameters.
- Basic Operations and Setup (Admin Only)
  This section is organized into a series of instructions designed to guide you through the beginning steps of setting up your Monitor system.
- Troubleshooting
  Answers to common questions when using Monitor.
Altair Monitor User Guide
Altair Monitor is a software license tracking tool that reports current and historical license utilization. The license managers that Monitor supports includes FlexNet Publisher, Reprise, LUM, and many others. The primary user interface for accessing Monitor is a web interface.
Altair Monitor Administrator Guide

Updated Data from License Servers is not being Received

The vovlmd daemon must be running to schedule the jobs. Check it via the Admin > Daemons page.
Check that the parser tasker is running via the Tasker page.
- Go to http://localhost:5555/admin.
- Scroll down to the Project Configuration Files section, click on Taskers file link.
Check that the load average on the system is not too high.
- The default parser tasker has four job slots and a maxload of 10.0.
- If the load average is too high, the parser will halt the execution of new jobs until the load average drops below the maxload value.
- Try to prevent other CPU-intensive processes from running on the same machine.
Check the output of the most recent parsing job.
- Go to the Current tab and select the Raw Data tab.
- Or, go to the licmon.swd/vovlmd directory to see if the status command is having problems executing.