Timeout Exception When Loading Data

This timeout issue is caused by the AWS connection taking a longer time in returning data from the plugin to the visualization.

Follow instructions below to increase the service timeout threshold.

Steps:

1.    Open the EXDesigner.exe.config file (located in C:\Program Files\Datawatch Desktop\Designer).

2.    Add closeTimeout="00:59:00" openTimeout="00:59:00" receiveTimeout="00:59:00" sendTimeout="00:59:00"  for the following Binding attributes:

·         <binding name="BasicHttpBinding_IPanopticonServer_Anonymous">

·         <binding name="BasicHttpBinding_IPanopticonServer_Authenticated">

·         <binding name="BasicHttpBinding_IPanopticonServer_SSL_Anonymous">

·         <binding name="BasicHttpBinding_IPanopticonServer_SSL_Authenticated">

For example:

<binding name="BasicHttpBinding_IPanopticonServer_Anonymous" closeTimeout="00:59:00" openTimeout="00:59:00" receiveTimeout="00:59:00" sendTimeout="00:59:00">

3.     Save the updated file.